Gold vermeil (pronounced 'ver-may') is a technique where a thick even layer of gold is electroplated over a base of 925 sterling silver. The gold layer is up to 5 x thicker than gold plated jewellery, which gives it a lasting golden shine and ensures both quality and longevity. Learn more about gold vermeil here.

Gold fill is crafted with a thick layer of gold permanently bonded with heat and pressure on a base of 925 sterling silver. 

9k Solid Gold embodies a beautiful soft gold colour and a lustrous shine. Being solid gold, this metal can safely be worn in water. Our signature 9k Solid Gold fine chain is particularly delicate in nature and requires care to avoid accidental breakage. Please always keep this in mind, as any damage or chain breakage caused by wear and tear is not covered under warranty. Our signature fine chain is delicate in nature and requires care to avoid accidentally getting caught or stretching. Please always keep this in mind, as any damage caused by wear and tear is not covered under warranty.

Sterling silver is an alloy made from 92.5 percent silver and 7.5 percent copper. This composition is durable and tarnish resistant. Rhodium plating is used to further enhance the luster and scratch resistance. 

Our solid rings are crafted with 14k solid gold, an alloy composition made of gold and durable metals like zinc, nickel, silver and copper along with a rhodium plating.

As with all things, the better you look after your pieces, the longer they will last and uphold their golden shine. Although all metals soften and fade over time, to prolong the life of your jewels we suggest adhering to the below guidelines. 

As a general rule, your jewels should be the last piece you put on and the first you take off.

• Avoid contact with cosmetics, perfumes, sunscreens, lotions, and other chemicals.
• Remove your jewellery before going to sleep to prevent accidental breakage.
• Remove your jewellery when washing your hands, showering, or swimming in chlorine or salt water. Avoiding this will significantly reduce wear and tear or potential loss. 
• Remove your jewellery before performing any activity that risks physical damage such as cleaning and exercising. 
• If you choose to layer your necklaces or pendants please note that the metal rubbing against metal may affect the wear of the piece.

Each piece is carefully packaged in a YCL signature gift box, however to allow ventilation to your jewellery, we do not suggest storing in your box. To prolong the life of your jewels we suggest:

• Storing in a cool, dry place away from direct sunlight
• Ensure that the pieces are separated to avoid scratching and tangling

• Wipe with a soft, cotton cloth after each wear to maintain shine
• Gently rub your piece in one direction, wiping away dirt 
• Be gentle with chains to avoid stretching
• Do not use a brush. This will compromise the clear protective top lacquer.
• Do not use an ultrasonic cleaner

Our 9k Solid Gold Necklaces, eg Petite Initial & Name Plate Necklaces are delicate keepsakes that can last a lifetime It is important to be gentle with them, therefore we suggest to remove when showering, sleeping & exercising.

Each Charm click-link requires to be gently pushed together to secure it to your charm bracelet or necklace. Before wearing your chosen chain, ensure the charm click-link is secure. YCL is not responsible for lost or damaged charms due to misuse, including use of excessive force.

SRLA Jewellery chests are crafted by hand, and require some gentle care to ensure they house your most sentimental. jewels for years to come.

How to best care for your chest:

1. To clean, wipe your chest down with a dry, soft polishing cloth
2. Avoid any liquids on your chest
3. Avoid any harsh chemicals / sprays / cleaning agents
4. Avoid placing your chest on or near rough surfaces
5. Keep your chest out of direct sunlight
6. Avoid placing your chest in humid locations
7. Use a small lint roller to clean the interior lining of your chest
8. Avoid slamming your chest lid
9. Avoid bending the chest lid back as this could compromise your hinge function
10. The piano lacquer is delicate so avoid dropping your box

SRLA Warranty: In the odd instance where you have a defect with your SRLA Jewellery Chest, please email info@ycljewels.com. Our warranty does not cover rough handling of your chest, scratches, paint chipping.

An acidic PH level in the body can be manifested through your skin, causing oxidisation and discoloration of your jewels over time. We recommend using a soft, cotton cloth to remove oils after each wear.

• Chains: With everyday wear, our fine chains may stretch due to continuous pulling or being caught on something. 
• Butterfly Backings: Butterfly backings work by using friction to secure the earring in place. With general wear, the backings may become loose. We recommend tightening your earring backings to increase the friction on the post.
• Metal rubbing on metal: If you choose to layer your necklaces or pendants please note that the metal rubbing against metal may affect the wear of the piece.
• Stones: Stones are delicate by nature and are subject to chipping, cracking and scratching if treated with misuse. For our ceremonial rings, we recommend that the stones are checked annually to ensure the prongs have not become loose due to daily wear.

Our solid gold pieces can last a lifetime, however due to being solid gold, the gold is softer therefore they are delicate. It is important to be gentle with them. We still suggesting to remove when showering, sleeping & exercising.

We are able to offer YCL chain repairs in house. Please email info@ycljewels.com for more information.

All YCL pieces are carefully quality checked upon production and also by our dispatch team prior to shipment. In the rare instance you may experience an issues with your piece, YCL offers a 6 month manufacturing warranty on all jewellery, in addition to Australian Consumer Law. We’re confident in the quality of our product hence the extended coverage. All Solid Rings have an 18-month manufacturing warranty. Eternal Bracelets have a 3-month warranty.

Our warranty covers manufacturing faults and defects such as:

1. Loose/missing stones - no evidence of bent prongs, clasps, shanks or metal
2. Broken clasps involving the spring mechanism

Our warranty does not cover:

1. Chain breakages or bent/stretched chain
2. Bent prongs/claws on rings
3. Bent/broken earrings posts or clasps
4. Dents/scratching/chipped or peeling
5. Discolouration or tarnishing
6. Pieces that have been damaged due to ‘wear and tear’ through misuse or accident,
7. Lost items
8. Improper storage of your product or stored in the gift box. 
9. If a piece has been repaired or modified by a 3rd party.

To submit a warranty claim, please email our Customer Experience team at info@ycljewels.com. We request that you include the following details:

• Proof of purchase such as your order number
• A photo or short video showing the issue you are experiencing
• Confirmation of how the damage occurred
• Details of how your piece has been worn, cared for and stored