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YCL

FAQs

An affordable, durable and ethical alternative to a mined diamond. Learn more

We use colourless moissanite with a D colour grade and VVS1 clarity. This is an exceptional cut grade, which means you will have a beautiful sparkly and refractive moissanite stone.

For diamonds, carat weight refers to how heavy the stone is. Moissanite is less dense, which makes the two stones difficult to compare by weight.

Due to the density difference, a moissanites carat weight is denoted by the stones size in millimeters.

For example, a one carat diamond is comparable to a 6.5mm moissanite.

Your ring will arrive in a YCL Jewels signature ring box and gift box. To protect the ring, we recommend storing it in the original ring box when not being worn. 


 

Returns

Each ceremonial ring is made to order and therefore, we do not offer refunds, gift cards, or exchanges. To ensure your ring size is correct, we recommend being measured professionally at a local jeweller. Alternately, you can order a free ring sizer with us. If you have any questions, feel free to reach out to our team via the chat in the bottom right hand corner or email info@ycljewels.com


Warranty

In addition to Australian Consumer Law, we offer an extended 18 month manufacturing warranty on ceremonial rings with proof of purchase. 


We’re confident in the quality of our product hence the extended coverage. This covers manufacturing faults and defects. It does not cover pieces that have been damaged due to ‘wear and tear’ through misuse or accident, lost items and improper storage of your product. If a piece has been repaired or modified by someone other than YCL Jewels, the warranty will be void. Pieces can only be deemed faulty by one of our craftsmen upon physical assessment. Failure to follow the care instructions will render this warranty void.

 

Each ceremonial ring is made to order. Once your order has been placed the crafting process will begin. Please allow up to seven weeks for your ring to be crafted and express shipped to you. If your order is urgent email info@ycljewels.com before placing an order. 


We do not offer customisable services, therefore no feature of the designs (including stone size and shape) can be altered or changed. 

Are you ready to find something special? We are here to answer all of your questions. 


You can reach out to our team via the chat in the bottom right hand corner or at info@ycljewels.com

Our ceremonial rings are crafted to US sizes. To convert sizing from an Alphabetical scale, please refer to the size chart found here.


Finding the perfect fit

The most accurate way to find a ring size is to be measured professionally at a local jeweller. 


You can also order a ring sizer with us. Shipping will be charged at checkout. When using the ring sizer it is important to wear it at different times during the day to ensure you are comfortable with the size. The ring should be snug, but still able to slide over the knuckle.

 

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